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Frequently Asked Questions

What is AI Advisory and how does it work?

AI Advisory is a brand intelligence platform that tracks how AI language models (like ChatGPT, Claude, and Gemini) mention and perceive your brand. We monitor citations, analyze sentiment, and provide actionable insights to help you optimize your brand's visibility in AI-generated responses.

How do I add a new brand to track?

Navigate to the Brands page from the dashboard and click "Add Brand". Enter your brand name, website URL, and relevant keywords. Our system will automatically start tracking mentions across multiple AI platforms within 24 hours.

What are AI credits and how do they work?

AI credits are used to run analyses and generate intelligence reports. Each analysis type consumes a different amount of credits. Your subscription includes a monthly credit allocation that resets at the start of each billing cycle. You can purchase additional credits if needed.

How often is the data updated?

Citation tracking data is updated daily. Intelligence reports and analyses are generated on-demand when you run them. Historical data is preserved so you can track trends over time and see how your brand's AI visibility changes.

Can I export my data and reports?

Yes! You can export citation data, intelligence reports, and analytics to CSV or PDF formats. Look for the export button on each page or in the report view. Enterprise plans also support API access for custom integrations.

What LLMs do you track?

We currently track citations across ChatGPT (GPT-4), Claude (Anthropic), Gemini (Google), Perplexity, and several other major AI platforms. We're continuously adding support for new AI models as they become available.

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